Payment Terms

• At Shraddha Imports & Exports, we strive to offer flexible terms and conditions that fulfill the unique requirements of each of our valued customers. Our commitment to transparency and fairness ensures a seamless transaction process for everyone involved.
• When a customer places a purchase order with our company, we provide a proforma invoice corresponding to their consumer purchase order. This step allows for clarity and confirmation of the agreed-upon terms before proceeding further.
• Upon confirmation of the order, we kindly request a 50% advance payment to initiate the processing of your purchase. This advance payment helps us ensure efficient handling of your order and guarantees your commitment to the transaction.
• The remaining balance of the invoice should be settled at the time of stuffing the material, ensuring that both parties fulfill their obligations as per the agreed terms. This approach facilitates a balanced payment schedule that aligns with the progress of the order.
• Prior to the release of the container containing your goods, the full payment of the invoice value is required. This final payment stage ensures that the transaction is completed satisfactorily and the goods are ready for delivery as per your expectations.
• Throughout the process, we encourage open communication between our company and our valued customers. Rates and qualities will be thoroughly discussed and finalized before the confirmation of the order, ensuring mutual agreement and satisfaction.
• At Shraddha Imports & Exports, we prioritize the trust and satisfaction of our customers, and our payment terms reflect our commitment to fairness, transparency, and flexibility. We look forward to serving you and meeting your needs with our quality products and exceptional service.
• As soon as the stuffing process is completed, we will send you photos and videos to provide transparency and assurance regarding the handling of your goods. Your satisfaction and peace of mind are our priorities, and we aim to keep you informed every step of the way.
• We remain accessible even after goods have been dispatched, ensuring continuous support and assistance throughout the shipping process.
• Customers are encouraged to reach out to us at any time regarding shipping-related inquiries or concerns, as our team is committed to providing timely and helpful assistance.